Jurisdiction Planning Worksheet
What does your Phase 1 deployment need to cover?
Current State
Verified Civic Layer (Phase 1)
Total resident / constituent population in scope
Current source of record for identity verification
Existing complaint or case-intake volume (monthly)
Case resolution rate today (est. %)
Existing comms channels (SMS, app, portal, etc.)
Existing payment / disbursement rails in use
Cost per case handled today
Target cost per case, verified civic layer
Reference Benchmark — National Deployment
100,000+ verified users · 200+ communities · 1,000+ citizen cases at 100% resolution, 97% AI-assisted.
Actual outcome for a different jurisdiction; not a guarantee of results.
Most jurisdictions have never calculated their true cost per case. The number is usually the argument.